Inmate Contact

  • You may communicate with an inmate at any time via the U. S. Mail. For safety and security reasons, all mail, must be in the form of a postcard or letter. The maximum size postcard is 5 inches by 7 inches. Must be written in ink or pencil; no marker or crayons.

  • Legal Mail will be opened and inspected in the presence of the inmate to ensure that it is legal mail.

  • Two Magazines subscriptions are permitted and must be mailed from the publisher. (Magazines in excess of two subscriptions per inmate will be confiscated and disposed of.)

  • All incoming and outgoing post cards, letters or legal mail MUST contain a complete return address. All mail received without a return address or an incomplete return address will be considered contraband and destroyed per policy.

  • Any items that are considered contraband will be disposed of and a Mail Contraband Form initiated, with the original to inmate's housing file and a copy to the inmate. Mail with a return address will be returned to the sender; mail without a return address or an incomplete address will be destroyed per policy.

  • All incoming mail should be marked with:
  • Inmate Full Name
    Booking Number
    Charlotte County Jail
    26601 Airport Road
    Punta Gorda FL 33982

  • Items that are considered contraband and not allowed in the jail include:
    • Photocopied puzzles (Crossword, Sudoku, etc.)
    • Any pornographic, racially motivated item and/or material, weapons or gang reference
    • Escape plans
    • Illegal correspondence
    • Stamped or unstamped envelopes
    • Stamps
    • Blank paper, blank postcards, blank greeting cards
    • Paperclips, Staples
    • Calendars
    • Defaced or altered correspondence
    • Plastic or wrapped postcards
    • Any item with biohazards including perfume, glitter, lipstick, nail polish, whiteout, tape, watermarks or stains
    • Stickers
    • Greeting cards w/ribbon, glued on items, or larger than 5" x 7"
    • Religious Materials - All materials must be approved by chaplain
    • Computer generated copied material
    • All photos that are larger than 5" x 7"

How to set up a GTL Advance Pay Account for phone calls:

  • Contact GTL to set up an Advance Pay phone account by calling 1-866-230-7761 or online at
  • There are multiple ways to pay for this Advance Pay account:

      At No Cost Advance Pay Account Options:

      • Mail a Certified Check or Money Order to GTL
      • Deposit to GTL via Western Union ***

      At Cost Advance Pay Account Options:

      • Automated Phone Deposit (with a fee of $3.00)
      • Additional account set up and billing fees may apply

  • Money Orders and Certified Checks can be mailed to:

    AdvancePay Service Department
    Department 1722
    Denver, Colorado 80291-1722

***Western Union will charge their own fee for using their services to make an Advance Payment***

SmartJail Mail is a secure e-mail system used by inmates to connect with their friends and family. All inmates receive 2 free message credits per week. Invites may be accepted or blocked following the invitation prompts.