On-line False Alarm Prevention Class

On-line False Alarm Prevention Class

It's easy! It's informative! And, it's quick!

Just grade a 70% or more on your test and you will receive a free false alarm credit towards your account. Only to be used within your registered year.

This is what you'll learn

  • Why false alarms are a problem
  • How your alarm system works
  • How to prevent false alarms

There are three easy steps

  1. Just read the information
  2. Take the quiz
  3. Send it in!

Here's what we'll cover

Why are false alarms a problem?

  1. Delay response to calls that may be REAL emergencies.
  2. False alarms are costly and dangerous because they divert law enforcement from proactive crime prevention efforts.
  3. Disturb neighborhoods- ever heard your neighbor's alarm?

How big is the false alarm problem?

  1. It's a national problem found in cities and counties around the country
  2. Over 99% of alarms in Charlotte County are false.

The human costs:

  1. False alarm can lead to tragedy if they are not taken seriously.
  2. Cutting down on the number of false alarm ensures everyone's safety.
  3. Human error is the largest single cause of false alarms

What happens when my alarm system sounds?

  1. An open door or window or other part of the system tells the control panel something is wrong.
  2. Your control panel seizes your phone and calls your monitoring company. If you pick up your phone while this is happening, you'll hear static. (DO NOT DAIL 911)
  3. Alarm company receives information from your control panel: name, address phone and type of alarm.
  4. Alarm company will call back to verify, if no verification Law Enforcement would be dispatch.

What can I do to prevent false alarms

  1. Make sure all doors and windows are secure
  2. Before setting your alarm make sure family pets are in a "safe" area where they will not disturb motion sensors.
  3. Have your system serviced on a regular basis and register with the sheriff's office.
  4. Replace those batteries- your system has a backup battery, but they only last 2-3 years it will not hold a charge.
  5. Call your alarm company if you make changes to your phone service(call waiting) so on.
  6. Anchor or secure other objects that can be moved in the path of the motion detector by drafts or A/C
    • Balloons
    • Decorations
    • Curtains

How to prevent people-related false alarms?

  1. Show anyone who has a key or code to your home or business, how to use your alarm system.
    • Your kids
    • Neighbors
    • New employees
    • Cleaning crews
    • Delivery personnel
  2. Know your alarm company's procedures to cancel a false alarm.
    • Do you know your password or code?
    • Do you know if you have a set numbers of seconds to cancel a false alarm by using your keypad?
    • Do you know the phone number of your alarm company?
    • Does everyone with a key or code to your business/ home know how to cancel a false alarm?
  3. Call your alarm company if you?
    • Have any concerns about how to use your system
    • Worried about using it incorrectly
    • Think it's not working properly

What should I do if I have a false alarm and don't cancel?

  • Don't panic
  • Turn your system off- disarm
  • Wait a few minutes for your alarm company to call you
  • Give them the password or code
  • Explain the circumstance of the false alarm
  • Follow the alarm company's directions

Alarm system servicing, monitoring and registration.

  • Alarms that are not monitored still need to be registered with the Sheriff's Office.
  • Alarms that are monitored can be canceled by the alarm company provided the owner can be contacted and the proper codes given. Activation of un-monitored alarms must have a deputy dispatched to the location to verify whether the alarm is false or not.

Now that you know all about false alarms and how to prevent them, you're almost done...

For one Free False Alarm per year within your registration, just take this quiz.

When finished just click on SUBMIT and the quiz will be forwarded to the alarm coordinator for grading.

You MUST have javascript enabled to submit this form.

False Alarm Prevention Quiz

  • 1. Your alarm system is only connected to the electrical power?
      True         False
  • 2. Anyone who has the key or pass code to business should know how to cancel a false alarm?
      True         False
  • 3. If my battery is working properly and it's one year old, do I need to replace it?
      True         False
  • 4. Should I keep my emergency contact list updated?
      True         False
  • 5. If my alarm system is not monitored by a company, would I still need to be registered with the Sheriff's Office?
      True         False
  • 6. Would it be beneficial to install a surge protector to reduce false alarms?
      True         False
  • 7. If my alarm is activated and the deputy finds that someone had broken in, do I get charged?
      True         False
  • 8. Are there draw backs in not having my system monitored?
      True         False
  • 9. The largest single cause of false alarms is the users?
      True         False
  • 10. Do I get charged a late fee for not renewing my registration for the following year?
      True         False
  • 11. If my cleaning company is at my business or home, do I need to show the workers how to use the alarm system?
      True         False
  • 12. Do I get charged if my car or truck alarm goes off?
      True         False
  • 13. Do I check my windows and doors every time I arm my alarm?
      True         False
  • 14. When my alarm goes off do I dial 911?
      True         False
  • 15. Charlotte County had over 95% false alarms last year?
      True         False
Your name, address and phone number are required.
Please enter the address you would like the credit to be attributed to.
Name :
Address :
Phone Number :

Any further questions please contact June Scopino
Charlotte County Alarm Coordinator at 941-575-5284