Internal Affairs Investigations and Complaints

“It is Sheriff's policy that all allegations of member misconduct be appropriately investigated and promptly adjudicated. All reports or accusations made against a member of the Office, or the Office itself, by any sources, are to be completely investigated to ensure the integrity of the Office and its members.” - General Order 5.04

Internal Affairs Professional Standards Investigations (internal affairs) are the process by which the Charlotte County Sheriff's Office investigates allegations of misconduct on the part of its employees. The process provides citizens, supervisors and employees a fair mechanism to address their complaints regarding law enforcement services.

All of us at the Charlotte County Sheriff's Office, as well as the citizens we serve, are concerned about the integrity of the agency and we are justifiably proud of the service that we provide the community. Our complaint and disciplinary procedures are established to ensure this integrity by achieving a prompt and fair disposition of complaints.

The Sheriff has trained professional standards investigators that he assigns to investigate employee misconduct. These investigations are conducted in compliance with Florida State Statute Chapters 112.532 and 112.533 which grants law enforcement and correction officers certain rights while under investigation.

To make a complaint against an employee of the Charlotte County Sheriff's Office, you may:

  • Come in person to any of our facilities located throughout the County; or
  • Call the Charlotte County Sheriff's Office non-emergency number (941) 639-2101 and request a supervisor; or
  • Mailing comments directly to the Internal Affairs Section at 7474 Utilities Road, Punta Gorda, Florida 33982; or
  • E-mail Internal Affairs - internalaffairs@ccso.org

Caution: We take allegations of employee misconduct very seriously. Unfortunately there are rare occasions when a complainant files an allegation against an employee to "get even" for a legitimate enforcement action taken by a department employee. In that rare circumstance, if the investigation reveals that the complaint was made maliciously, in bad faith, or with the knowledge that the accusation was false, action shall be taken, whenever possible, to prosecute the complainant for making a false report.

Under Florida law, e-mail addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.